Data protection

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Privacy policy

This is the privacy policy of In it we inform you about the use of your personal data by We always process your personal data in a manner that complies with applicable laws and regulations.

Contact details:

Company name:

Located at: Weenderstraat 41, 9541 TA Vlagtwedde

Tel.: 06-21972922


E-mail address:

What do we use your data for? processes your personal data because you use our services and/or because you provide them to us yourself. Below you will find an overview of the personal data we process: collects the following personal data:

  • Your first and last name
  • Date of birth
  • Address
  • E-mail address
  • Phone number
  • Bank account
  • Name of your organization (if applicable)
  • Chamber of Commerce number (if applicable)
  • Sales tax identification number (if applicable)

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors under the age of 16. Unless they have the permission of their parents or legal guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in their children’s online activities in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at and we will delete this information.

For what purpose and on what basis we process personal data

  • processes your personal data for the following purposes:
  • Processing your payment
  • To be able to call or email you when necessary to provide our services
  • To inform you about changes to our services and products- To provide you with goods and services
  • also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.

Automated decision making makes decisions on the basis of automated processing on matters that can have (significant) consequences for people. These are decisions made by computer programs or systems without involving a person (e.g. an employee of

How long we store personal data does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. does not sell your data to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a data processing agreement with companies that process your data on our behalf in order to guarantee the same level of security and confidentiality of your data. remains responsible for these processing operations.

Disclosure of personal data to third parties shares your personal data with various third parties if this is necessary for the execution of the agreement and to comply with legal obligations. We conclude a processing agreement with companies that process your data on our behalf in order to guarantee the same level of security and confidentiality of your data. remains responsible for these processing operations. In addition, shares your personal data with other third parties and we may use your contact details to send you newsletters and brochures, for example, in which we keep you informed about our offer and inform you about any discount promotions.


We only do this with your express consent.

Cookies or similar technologies that we use

The underfloor heating service only uses technical and functional cookies. And analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you visit this website for the first time. The cookies we use are necessary for the technical operation of the website and your user-friendliness. They ensure that the website functions properly and remember your preferred settings, for example. It also enables us to optimize our website. You can object to cookies by setting your Internet browser so that it no longer stores cookies. You can also delete all previously saved information via your browser settings.

Display, change or delete data

You have the right to inspect, correct or delete your personal data. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have stored about you in a computer file to you or another organization named by you. You can send a request for access, rectification, erasure, data portability of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to .


To ensure that the request for access was made by you, we ask you to send a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This serves to protect your privacy. We will respond to your request as soon as possible, but within four weeks. would also like to point out that you have the possibility to lodge a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link:

How we protect personal data takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via